Refund policy

Returns/Exchanges Policy
We aim to serve all our customers with speed, accuracy, and clarity. If something isn't correct you have 30 days to request a refund/return/exchange at CrazyHouseClothier@gmail.com,

To be eligible for a return, your item must be unwashed and in the same condition that you received it.

To complete your return, please provide us with the following:
* Invoice Number
* Product Name you are wishing to be fixed
* Indicate whether you would like an exchange or a return.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at CrazyHouseClothier@gmail.com

Sale items

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

 

Shipping

If you filed your request for a return/exchange/refund then you will receive a mailing address from us via email.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.